Commercial plans shaped like port operations, not SaaS seat bundles
SeaPillar is packaged around operating tempo, compliance depth, and rollout complexity. Unlimited users stay standard. The commercial conversation starts with how your desks move, not how many logins you can afford.
Choose the operating lane
Each commercial lane matches a different operating rhythm.
The point is not to force every port into the same package. The point is to give each operation enough structure, control, and headroom without overloading the first rollout.
Fast launch
Harbor Desk
DESK
Core parcel custody, vessel call visibility, captain sign-off, and audit-ready records from the first rollout.
Profile
For a single agency team replacing paper logs and message threads.
Operating rhythm
Lean daily vessel flow with one operating desk.
Best fit
Best when you want rapid adoption without process shock.
Moving up the stack changes who can act, how fast they can act, and how cleanly you can prove what happened.
That is why the commercial model expands around control points, not checkboxes. Each step adds a more disciplined operating surface for denser vessel traffic.
01
From local fixes to one shared flow
Harbor Desk is the clean reset. Teams stop chasing parcels across notes, calls, and disconnected spreadsheets.
02
From visibility to operational command
Port Command adds the tools that usually break first: evidence, customs state, bonded timing, and captain verification discipline.
03
From one port to a governed network
Network Control shapes the platform around larger commercial estates with policy, integrations, and longer retention horizons.
Feature ledger
The ledger below shows where each lane hardens the operation.
We keep this detailed on purpose. Procurement teams, port directors, and operating leads need a clean record of what is standard, what arrives later, and what belongs in a custom commercial shape.
Capability
Harbor Desk
Fast launch
Port Command
Recommended
Network Control
Custom shape
Custody flow
Full parcel lifecycle from receive to close
Included
Included
Included
Digital GDN with integrity hash
Included
Included
Included
Real-time parcel status dashboard
Included
Included
Included
Warehouse location tracking
Included
Included
Included
Batch actions for dense vessel calls
Included
Included
Included
Vessel and fleet control
Unlimited users and vessels
Included
Included
Included
Captain portal with fast confirmation flow
Included
Included
Included
Fleet owner dashboard
Not included
Included
Included
Fleet coordinator role for cross-vessel control
Not included
Not included
Included
Unlimited vessel calls and warehouses
Not included
Not included
Included
Bonded and compliance
Bonded document verification chain
Not included
Included
Included
Captain stamp upload and agency verification
Not included
Included
Included
Customs manifest tracking
Not included
Included
Included
Configurable deadline alerts
Not included
Included
Included
Bonded operations command center
Not included
Included
Included
One-click compliance pack export
Not included
Included
Included
Custom bonded periods and bespoke workflows
Not included
Not included
Included
Evidence and infrastructure
Condition photos with timestamps
Not included
Included
Included
Positive tagging for loss prevention
Not included
Included
Included
API access for ERP integration
Not included
Not included
Included
Extended legal retention
Not included
Not included
Included
On-premise residency options
Not included
Not included
Included
Custody flow
Full parcel lifecycle from receive to close
Desk
Included
Command
Included
Network
Included
Digital GDN with integrity hash
Desk
Included
Command
Included
Network
Included
Real-time parcel status dashboard
Desk
Included
Command
Included
Network
Included
Warehouse location tracking
Desk
Included
Command
Included
Network
Included
Batch actions for dense vessel calls
Desk
Included
Command
Included
Network
Included
Vessel and fleet control
Unlimited users and vessels
Desk
Included
Command
Included
Network
Included
Captain portal with fast confirmation flow
Desk
Included
Command
Included
Network
Included
Fleet owner dashboard
Desk
Not included
Command
Included
Network
Included
Fleet coordinator role for cross-vessel control
Desk
Not included
Command
Not included
Network
Included
Unlimited vessel calls and warehouses
Desk
Not included
Command
Not included
Network
Included
Bonded and compliance
Bonded document verification chain
Desk
Not included
Command
Included
Network
Included
Captain stamp upload and agency verification
Desk
Not included
Command
Included
Network
Included
Customs manifest tracking
Desk
Not included
Command
Included
Network
Included
Configurable deadline alerts
Desk
Not included
Command
Included
Network
Included
Bonded operations command center
Desk
Not included
Command
Included
Network
Included
One-click compliance pack export
Desk
Not included
Command
Included
Network
Included
Custom bonded periods and bespoke workflows
Desk
Not included
Command
Not included
Network
Included
Evidence and infrastructure
Condition photos with timestamps
Desk
Not included
Command
Included
Network
Included
Positive tagging for loss prevention
Desk
Not included
Command
Included
Network
Included
API access for ERP integration
Desk
Not included
Command
Not included
Network
Included
Extended legal retention
Desk
Not included
Command
Not included
Network
Included
On-premise residency options
Desk
Not included
Command
Not included
Network
Included
Special handling
Extra capability exists where the operation actually needs it.
These are not vanity upgrades. They are the operational layers teams add when handheld execution, evidence discipline, or retention policy becomes commercially material.
Mobile field pack
Dock and warehouse teams can receive parcels, scan barcodes, and capture condition evidence from handheld devices without shrinking the workflow into a toy interface.
Available on Port Command and above
Compliance evidence pack
Exports the complete verification trail: uploads, captain stamps, agency checks, custody history, and manifest status for a single vessel call.
Included in Port Command
Visual claims record
Condition-photo storage and structured evidence timelines for insurance, customs, or dispute defense.
Commercial add-on
Retention extension
Extends archive policy for operators carrying longer legal, customs, or P and I evidence obligations.
Commercial add-on
Enterprise shape
Large networks need commercial design, not a bigger card.
If you need custom security review, deeper retention policy, regional rollout sequencing, or integration planning across several operating companies, we shape that directly with your commercial and operational teams.